Personal Information We Collect
We may collect various types of personal information, including but not limited to:
- Names, addresses, and contact details (phone numbers, email addresses)
- Property preferences and requirements
- Financial information for property transactions
- Identification documents (driver's licenses, passports)
- Employment and income details for rental applications
- Communications and interactions with us
- Website usage data through cookies and analytics
How We Collect Personal Information
We collect personal information through various channels, including:
- Direct interactions: When you provide information to us in person, over the phone, by email, or through our website.
- Property transactions: When you buy, sell, rent, or lease a property through our services.
- Online sources: When you visit our website and provide information or through the use of cookies and analytics tools.
- Publicly available sources: We may gather information from public records and sources to verify details provided to us.
How We Use Personal Information
We use personal information for the following purposes:
- Providing real estate services, including property purchases.
- Responding to enquiries and requests.
- Processing payments and managing financial transactions.
- Verifying identity for legal and security purposes.
- Sending updates, newsletters, and promotional materials (you can opt-out at any time).
- Improving our services, website, and customer experience.
- Complying with legal obligations and regulations.
Disclosure of Personal Information
We may disclose personal information to:
- Real estate agents, brokers, and related professionals involved in property transactions.
- Third-party service providers assisting with property inspections, advice, legal advice, maintenance, and financial services.
- Regulatory authorities, law enforcement, or legal representatives, if required by law.
We take reasonable measures to protect personal information from unauthorised access, loss, misuse, or disclosure. This includes secure storage, restricted access, and encryption of sensitive data.
Access and Correction
You have the right to access and correct your personal information held by us. If you wish to do so, please contact our Privacy Officer using the details provided below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the effective date will be revised accordingly.
Contact Us
For any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact our Privacy Officer:
By using our real estate services or providing us with your personal information, you agree to the terms outlined in this Privacy Policy.
HAYCAM PTY LTD trading as Cameron Hicks Property
ABN: 50667333977
13 Tepequar Drive, Maroochydore, QLD, 45558
www.cameronhicksproperty.com.au
